Frequently Asked Questions

We operate two workshops in Pune — Rahatani and Pimple Saudagar — and serve customers across Wakad, Baner, Hinjawadi, Aundh, Balewadi, Pimpri-Chinchwad, Nigdi, Ravet and nearby areas.

We are a multi-brand workshop servicing all Indian and imported cars, plus a dedicated premium division for BMW, Mercedes-Benz, Audi, Volvo, Jaguar, Land Rover, Porsche, MINI and Lexus.

Both branches are open Monday to Sunday, 9:00 AM to 8:00 PM. Emergency assistance can be arranged outside these hours.

Yes. We use genuine OEM and reputed OES parts, and we always confirm the part type and price with you before fitment.

Our technicians are factory-trained specialists with years of multi-brand and luxury car experience, led by founder Samadhan Pawar.

Absolutely. Every job starts with a digital inspection and a transparent written estimate that you approve before any repair starts.

As a rule of thumb, every 10,000 km or once a year — whichever comes first. Your owner's manual and driving conditions may call for a shorter interval.

A standard periodic service is usually completed the same day. Larger mechanical or body jobs are quoted with a clear timeline upfront.

Yes, doorstep pickup and drop is available across our service areas, and complimentary for premium customers.

No. Under the Competition Act, independent servicing with genuine parts does not void your warranty, and we maintain full service records for you.

Yes — you receive a photo-backed digital inspection report highlighting what's healthy, what needs attention now, and what to watch.

Yes. Our master technicians perform engine overhauls, clutch and gearbox rebuilds, suspension and steering repairs in-house.

Dedicated luxury bays, OEM-level diagnostic tools, genuine parts, a personal service advisor, concierge pickup/drop and a comfortable customer lounge.

Yes. We use brand-specific diagnostic platforms for accurate fault-finding, ECU programming and service resets on luxury vehicles.

Yes — air suspension, DSG/automatic transmissions, turbocharger and ECU work are core strengths of our premium division.

All premium work is backed by a service warranty on labour and genuine parts, with details provided on your estimate.

Yes. Premium customers get doorstep pickup/drop, a dedicated advisor, real-time updates and a digital inspection report.

Yes. We offer a workmanship warranty on labour and pass on the manufacturer's warranty on genuine parts. Terms are listed on your invoice.

It covers defects in the specific repair or part we replaced. Wear-and-tear, misuse and unrelated failures are not covered.

Bring your invoice and vehicle to either branch. We'll inspect and, if the issue falls under warranty, resolve it at no additional cost.

Yes. We assist with cashless and reimbursement claims, coordinate with surveyors and manage the paperwork for accident repairs.

We work with most major insurers for cashless accident repairs. Share your policy details and we'll confirm eligibility.

It depends on parts availability and survey approval. We keep you updated at every stage and push for the fastest possible turnaround.

Yes — estimates, photos, surveyor coordination and final billing are all handled by our insurance desk.

Yes. We provide preventive maintenance, Annual Maintenance Contracts (AMC), doorstep inspection and priority servicing for fleets of any size.

Fleet clients get a maintenance dashboard with service history, upcoming schedules, downtime tracking and consolidated billing.

Yes — priority bays, preventive scheduling and doorstep inspection are designed to keep your fleet on the road.

We offer consolidated monthly invoicing with detailed per-vehicle breakdowns and flexible corporate payment terms.

Cash, UPI, credit/debit cards and net banking. Corporate and fleet clients can use approved credit terms.

For major jobs or special-order parts we may take a part-payment advance, which is always adjusted against your final bill.

Yes, we provide a proper GST tax invoice for every service.

Never. You approve a written estimate before work starts, and we call you for approval before any additional work.

Book online through our enquiry form, call us, or message us on WhatsApp. Choose your service, vehicle, preferred date and branch.

Yes. Select your preferred slot during booking and we'll confirm availability at your chosen branch.

Of course. Contact us at least a few hours in advance and we'll move your slot to a convenient time.

Walk-ins are welcome, but booking ahead guarantees your slot and reduces waiting time, especially on weekends.

Both protect paint and add gloss. Graphene typically offers higher durability, better heat dissipation and reduced water spotting compared to standard ceramic.

Depending on the product and care, ceramic coatings last 1–3 years and graphene coatings can last longer. We advise on maintenance to maximise life.

Yes. We perform multi-stage paint correction to remove swirls and scratches before applying any coating.

Yes — headlight restoration and alloy wheel refinishing are part of our detailing menu.

Yes. Call us and we'll arrange towing to the nearest branch and prioritise your repair.

Ensure everyone is safe, photograph the scene, inform your insurer, and call us — we'll guide you and handle the repair and claim.

Yes. We help with jump-starts, battery replacement and on-the-spot diagnostics wherever possible.

We arrange emergency assistance outside normal hours wherever possible — call our helpline and we'll do our best to reach you.