Privacy Policy
Effective Date: 1 January 2024
Shivrudra Cars ("we", "us" or "our") operates the website https://www.shivrudracars.com. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our website and services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address and vehicle details when you submit an enquiry form, book a service or contact us.
- Usage Data: Pages visited, time spent, browser type, device information and referring URLs, collected automatically through analytics tools.
- Communication Data: Messages sent via our contact form, WhatsApp or email.
How We Use Your Information
- To process and confirm service bookings and enquiries.
- To communicate with you about your vehicle's service status.
- To improve our website, services and customer experience.
- To send you service reminders, if you have opted in.
- To comply with legal obligations.
Information Sharing
We do not sell, rent or trade your personal information. We may share data with trusted service providers (analytics, hosting) solely for operating our website, and with insurance companies where required for claim processing with your consent.
Data Security
We implement reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.
Your Rights
You may request access to, correction of or deletion of your personal data by contacting us at info@shivrudracars.com.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookies through your browser settings.
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us understand how visitors use the site.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
For questions about this policy, contact us at info@shivrudracars.com or call +91 90000 00000.